Grain & Joint
What We Gather

Information We Collect

When you request a quote or commission a custom piece from our workshop, we collect essential details to successfully manage your project. We keep our data collection simple and only ask for what we genuinely need to craft your design.

  • Identity Information: Your full name and preferred title.
  • Contact Information: Your email address, billing address, delivery address, and telephone numbers.
  • Project Details: Dimensions, material preferences, design notes, and any correspondence related to your bespoke furniture commission.

We do not collect any sensitive personal data, nor do we intentionally gather information from anyone under the age of eighteen.

How We Apply It

Using Your Data

Your information strictly supports the creation and delivery of your bespoke furniture. We use your details to provide accurate quotes, discuss material selections, and coordinate workshop schedules for your specific piece.

Specifically, we use your data to:

  • Respond to your initial inquiries and prepare detailed project estimates.
  • Process payments and maintain accurate internal workshop records.
  • Arrange safe and secure delivery of the finished furniture to your home.
  • Notify you of important updates regarding your commission's progress in the workshop.

We treat your privacy with the utmost respect. We never sell, trade, or rent your personal information to outside marketers or third parties.

Your Control

Your Rights & Contact

You retain full control over your personal data. You have the right to access the information we hold about you, request corrections to any inaccuracies, or ask us to permanently delete your data from our workshop records once your bespoke piece is completed and delivered.

If you have any questions about how we handle the information related to your custom commissions, or if you wish to exercise any of your data rights, please reach out to us directly.

Data Controller Contact